Question 1

How do I know if I am a commercial or residential project?

Accepted Answer

If this playset is going in your own backyard or a backyard of a single family, then it is a residential project. In any other instance, it is likely a commercial project. In that case, check out our sister company, at Home | CS Playgrounds.

Question 2

Can I do my project in stages?

Accepted Answer

Absolutely! We understand that families and organizations grow and change over time. Therefore, we're happy to work with you to develop a multi-stage plan from the beginning; or if you currently have a play area, to help your further develop that area in your next stage of growth.

Question 3

Pricing -- what do I need to consider?

Accepted Answer

Typical factors to consider: playset equipment, delivery, sales tax, installation, ground prep, and surfacing if required.

Question 4

Do you offer financing?

Accepted Answer

Yes! MoPlay offers financing! With promotional financing from MoPlay, major purchases don't have to wait. Get what you want now and pay over time. Receive a decision in seconds with no impact to your credit score. Partnered with Synchrony. Apply now!

Question 5

What types of payment do you accept?

Accepted Answer

We are happy to accept personal and business checks, cash and all major credit cards except American Express.

Question 6

What kind of warranty do you offer?

Accepted Answer

We stand behind our products with some of the best warranties in the industry. We work hard to make sure we use only high quality materials, and that your project is installed correctly.

Question 7

When can I expect to have my play equipment once I order?

Accepted Answer

Each project is unique. Factors such as commercial or residential, customization, your location and the season, can adjust the timing. Contact our team to further discuss the scope of your project.

Question 8

Do you install?

Accepted Answer

Yes! For residential playsets and basketball goals, we are happy to offer full installation or you are welcome to install on your own.  For commercial projects, we offer full or supervised installation by our nationally certified installers.

Question 9

I purchased a playset or basketball goal somewhere else. Will you install it?

Accepted Answer

No. Due to the variances among manufacturers, products, and quality, MoPlay only installs equipment purchased through our company.

Question 10

How much is a basketball goal installation?

Accepted Answer

Installation costs vary by type of goal and location. On average, installation costs range between $500 and $1,000. Please note, we only install basketball goals purchased through MoPlay.

Question 11

How much is a playset installation?

Accepted Answer

Installation costs vary depending on type of playset, location, complexity, and hours required for installation. The average playset can typically be installed in one day. For most backyard playsets, an average installation will begin around $500 and move up to $5,500 for multi-day projects.

Question 12

How long does the average playset installation take?

Accepted Answer

The average residential installation can usually be completed in a day. For larger, more complex playsets, two to three days may be needed.

Question 13

Do I need safety surfacing?

Accepted Answer

For residential projects, surfacing is a personal preference, and we are happy to assist you with various options such as: certified wood fiber, certified playground rubber nuggets, and synthetic turf. For commercial and public use playgrounds, surfacing is required! There are various factors related to spacing, type of material, and depth that will need to be discussed.

Question 14

When do I need to put surfacing in?

Accepted Answer

Without exception, this should be done AFTER the playset has been installed.

Question 15

Can you maintain my play area?

Accepted Answer

We certainly can! Our nationally certified playground team can partner with you to maintain your play area and keep it safe for the ones you care about. We offer residential and commercial safety inspections, re-staining, and moving. Contact us for more information.

Question 16

Can you move my existing play area?

Accepted Answer

If purchased from MoPlay (or Missouri Playsets), then whether it's across the street or to another state, we can help you!

Frequently asked questions